Return Policy

At Growth Nest, we want you to love your purchase! If for any reason you are not completely satisfied, we’re here to help.

1. Returns

• You may return most new, unused items within 7 days of delivery for a full refund or exchange.

• To be eligible, items must be unused, in their original packaging, and in the same condition that you received them.

• Certain products (e.g., personalized items, digital downloads, hygiene-related items) may be non-returnable. These will be clearly marked on the product page.

2. Exchanges

• We offer exchanges for defective or damaged items.

• If you need to exchange an item for the same product, please contact us at info@growthnest.online with your order number and details.

3. Refunds

• Once your return is received and inspected, we will notify you by email.

• Approved refunds will be processed to your original method of payment within 10 business days.

• Shipping costs are non-refundable, unless the return is due to our error (e.g., wrong or defective item).

4. Shipping Your Return

• To initiate a return, please contact us at info@growthnest.online to receive the return shipping address and instructions.

• Customers are responsible for return shipping costs, unless the item is defective or incorrect.

5. Late or Missing Refunds

• If you haven’t received a refund within the stated timeframe, first check with your bank or credit card company.

• If the issue persists, please contact us at info@growthnest.online, and we’ll be happy to assist.